Questions
What actually happens?
You enter your number and we call it. An AI agent — it says so at the start — asks what you want to learn from your group and works out the questions. You get a link. Everyone who taps it gets a call of their own, talks it through, and the answers come back as one anonymous summary.
How long is a call?
A few minutes. The agent follows up on what you say rather than reading a fixed list, so it ends when the ground is covered.
Is it free?
It is free today, and there is nothing to buy right now. We expect that to change: the likeliest shape is a limit on how many pulses one phone number can create for free, with paid options beyond it. Nothing you are already using will start costing money without us telling you first. Your carrier’s ordinary message and data rates apply to the texts either way — see Text Messages.
If it’s free, am I the product?
No, and that is a fair thing to want answered rather than assumed. We do not sell what anyone says, we do not use it to train AI models, we do not run ads, and there is no advertising network or data broker anywhere in this product.
The intent is to be paid for the software — see the question above. That is the whole reason these commitments do not depend on Plot Pulse being free: they are binding promises in the Terms of Service and the Privacy Policy, not a posture that gets quietly revised when a free period ends.
Is my call recorded?
No. We do not store audio and we do not keep a transcript. What we keep is a set of short descriptions of the substance of what you said, which is what the summary is built from. We do not create a voiceprint, and we do not use anything you say to train AI models. The Privacy Policy is specific about all of this.
Who sees what I say?
The person who created the pulse, as part of a summary. Nobody else who took part reads it — you are thanked for your input, and what the creator does with the summary afterwards is up to them.
It aggregates everyone’s answers and does not name anybody. If you talk in your browser we never ask for your phone number at all, and if you ask for a phone call instead, your number is never shown to the creator.
Anonymity has one limit and it is yours to control: if you say your name, or something only you would say, it can reach the summary. The agent is instructed never to attribute anything to an individual, and it is not told your number — but it cannot unsay something you chose to say.
Someone sent me a link. Do I have to answer?
No. Nothing happens until you tap the microphone — or, if you would rather take a phone call, enter your number and ask to be called — and you can end the conversation whenever you like.
I got a call I did not ask for.
Hang up. Before we call anyone, we text a one-time code to the number entered and ask for it to be typed back on the site — no call is placed until that happens. So if you pick up a call from us and you never typed a code back on our site, you did not request it. Nobody here will ever ask you to read a code out over the phone; if someone claiming to be us does, that is not us. Please tell us and we will block the number.
How do I stop the texts?
Reply STOP to any of them. Reply HELP to reach us. What we send, and how often, is on Text Messages.
How long do you keep things?
A pulse and its summary are deleted 12 months after its last activity, for everyone who took part, with no warning first — so if a summary matters to you, keep your own copy. A creator can also delete their own pulse at any time from its page. Two things outlive that sweep and the Privacy Policy says plainly which and why.
Who can use it?
Anyone 18 or older. Only enter a phone number that is your own.
Who is behind it?
Plot Technologies Inc., in Kitchener, Ontario. There is more on About, and every way to reach us is on Contact.